Are collections and deliveries fully insured?

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• Does Sofalistic provide an ETA for collections / deliveries?

  Once your collection or delivery is confirmed, you’ll receive a 2–3 hour time window the evening before your scheduled date. Please note this window is an estimate only and may change slightly due to traffic, road conditions, or earlier jobs on the ...

• Can I pick up items from a seller?

  At this moment in time we don’t facilitate private collections. We provide a professional, fully insured delivery and collection service with a two man delivery team, delivered to the room of your choice.

• Can I pick up an item rather than having it delivered?

  Unfortunately, in-person collections aren’t supported on our platform. To keep all buyers and sellers safe, all transactions must go through our secure checkout system. This ensures you’re fully protected and any arrangements made outside of this ...

• Do I need to help the drivers?

  No. All deliveries are completed by a two-person team who are specialised to move large furniture. You don’t need to provide lifting assistance.

• Who arranges delivery?

  All deliveries are handled through Sofalistic’s logistics partners. Buyers pay a flat £129 delivery fee at checkout. This covers a two man team and collection from the seller and then delivery to the buyer’s room of choice. To protect both parties, ...