I received a sale but it cancelled, what do I do?

I received a sale but it cancelled, what do I do?

If you’ve received a sale but weren’t able to confirm it within the 48-hour period, please let us know! We’ll contact the buyer to see if they’re still interested in proceeding, as purchases are handled on a first-come, first-served basis.

If the buyer is happy to continue with the sale, we’ll reinstate it for you. However, if they don’t respond or are no longer interested, we’ll relist your item.

Please note, if you choose to cancel a sale in order to raise the price, we won’t be able to relist the item on our site. Confirming a sale and then revoking it violates our Terms and Conditions.

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