Related Articles
How do I make sure an item will fit in my home?
All you need is a measuring tape and a few minutes—but trust us, it’s time well spent. Measuring in advance helps avoid any delivery day disappointments. Here’s what to check: Hallway & Doorways: Measure the width and height of your front door and ...
How do I reschedule delivery?
Once a delivery date has been agreed between you and the seller, we strongly recommend keeping it. Changing the date can lead to delays—or even cancellation—if the new date doesn't work for the seller. Remember, sellers often make arrangements to be ...
My item is no longer available. How do I remove my listing?
To remove your listing, simply sign in, click on your Account icon, and select Manage Listings from the menu. Locate the item you wish to remove, select the 'Delete' My Listing'. This will remove your listing. Removing your listing once it’s no ...
Request to change your collection address
If you need to update the collection address you originally provided in your payout and collection details, follow the instructions below: Important: Collection has been booked in for collection? If you collection has been confirmed and booked in ...
Request to change your delivery address
If you need to update the delivery address you originally provided in your order, just follow the instructions below: Important: Order has been confirmed and booked in for delivery? If you order has been confirmed and booked in please email: ...