Your safety is our top priority. Unfortunately, scammers sometimes try to trick users by sending fake messages or links that look like they’re from Sofalistic. Here’s how to stay protected:
We Will Never Ask You To:
- Copy and paste links into your browser.
- Share your email address, phone number, or personal details through our messenger platform.
- Confirm a sale or payment through any external website.
If you ever receive a message asking you to do any of the above, do not click the link or respond.
Always Check the URL
When visiting Sofalistic, make sure the web address starts with:
or if on our support centre it will be:
If a link looks suspicious or includes extra words, numbers, or strange endings (for example, sofalistic.co.uk.ee or sofalistic-verify.com), it’s not from us.
How You’ll Know Your Item Has Sold
When your item sells, you’ll be notified in three official ways:
- A confirmation email from Sofalistic with a secure link to confirm the sale (the link will start with www.sofalistic.co.uk/)
- An SMS notification from our verified sender.
- An update in your account dashboard, where you can track your sale in real time.
Not Sure? Contact Us
If you’re ever in doubt about a message, link, or notification, please contact our support team immediately.
We’re here to help and can verify whether a message is genuine.
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