What if the sofa doesn’t match the listing?
If your sofa arrives with undisclosed damage or differs materially from the description, you can
raise a dispute within 48 hours of delivery.
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What if my sofa doesn’t sell?
All listings remain live until you remove them or until the item is sold. If a buyer has had to cancel due reasons out of their control, you can re-list the item immediately. In this instance, we would apply a free boost to help you resell as quickly ...
My Listing Photos Aren’t Showing
If you’ve listed your item but your photos aren’t appearing, don’t worry — this can sometimes happen if the images didn’t finish uploading or there was a temporary connection issue during the listing process. ? How to Fix It You can easily check and ...
Is the sofa reserved if I just message the seller?
No. Sofas remain available until purchased. Messaging doesn’t reserve an item — it is strictly first-come, first-served.
What happens if I don’t proceed with a sale?
All sales on Sofalistic are on a first-come, first-served basis, so it’s essential to ensure that your item is available if it’s listed. If you sell your item elsewhere or give it away, please deactivate the listing in your account as soon as ...
What happens if I sell elsewhere or delete my listing?
You’re free to manage your listings however you choose. If your sofa sells through another channel, or you simply decide not to sell anymore, you can delete your listing at any time. There are no fees or penalties for removing a listing. All we ask ...