Warning: WhatsApp and Cash on Delivery
We do not operate on WhatsApp and we do not offer Cash on Delivery as a payment option. Any seller asking you to communicate or pay this way is attempting to scam you.
Our system scans listings multiple times a day to detect and remove suspicious activity, but occasionally some slip through. If you come across a seller like this, do not engage, and please report them to us immediately. Your safety is our top priority.
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How do I reschedule delivery?
Once a delivery date has been agreed between you and the seller, we strongly recommend keeping it. Changing the date can lead to delays—or even cancellation—if the new date doesn't work for the seller. Remember, sellers often make arrangements to be ...
What is Sofalistic?
Sofalistic is an online marketplace that makes buying and selling pre-loved furniture easy and hassle-free. On our platform, buyers can discover top-quality furniture at amazing value, and sellers can effortlessly list their gently used pieces. ...
Can I pick up items from a seller?
At this moment in time we don’t facilitate private collections. We provide a professional, fully insured delivery and collection service with a two man delivery team, delivered to the room of your choice.
What happens after I checkout and commit to buy?
When you check out and commit to purchase an item, you’ll be asked to select up to five preferred delivery dates. Your payment is pre-authorised only—you won’t be charged unless the seller confirms the sale. The seller is instantly notified via SMS ...
Does Sofalistic provide an ETA for collections / deliveries?
Once you confirm a collection or delivery, it’s important that you’re available for the entire duration of the time slot. We are unable to offer shortened time windows, as our delivery team handles multiple collections and deliveries throughout the ...