What is the Sofalistic Buyer Protection Policy?

What is the Sofalistic Buyer Protection Policy?

Buyers are covered if:
  1. The item doesn’t arrive
  2. The wrong item is delivered
Additionally, we support buyers in:
  1. Raising disputes and getting an outcome that is fair.  The item must be materially different from the listing description. 
Outside of these cases, refunds/returns are not provided.

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