As a seller, once you confirm a sale by providing your payout and collection details, the buyer stops looking for that item. They may have already waited up to 48 hours to secure the item they desire. At Sofalistic, we strive to ensure all items listed on our marketplace are available and ready for purchase.
Buyers put significant effort into finding the items, so a cancelled purchase can be incredibly frustrating. This not only creates a disappointing experience for the buyer but may also discourage them from using Sofalistic again, which impacts everyone on the platform.
If your item is no longer available, we recommend removing the listing to prevent it from being purchased. You can always reactivate the listing later if it becomes available again!