Can I choose a delivery date?
Yes, buyers can select a preferred delivery date, which will generate a delivery window during checkout. Sellers will then be able to select 1 of 4 optimal dates for collection to meet your delivery window. If none of the dates are suitable for the seller, they are then able to propose two further dates. We will be in touch in this instance to discuss the alternative dates.
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Change your delivery date
If you need to update your delivery date you originally provided in your order, just fill out the Change Delivery Date ticket form. Be sure to include your order number so we can locate your order. Requests must be submitted at least 48 hours before ...
How do I reschedule delivery?
Once a delivery date has been agreed between you and the seller, we strongly recommend keeping it. Changing the date can lead to delays—or even cancellation—if the new date doesn't work for the seller. Remember, sellers often make arrangements to be ...
What happens after I checkout and commit to buy?
When you check out and commit to purchase an item, you’ll be asked to select your preferred delivery date. This will generate a 10 day delivery window. Your payment is pre-authorised only—you won’t be charged unless the seller confirms the sale. The ...
Change your collection date
If you need to update the collection date you originally provided in your payout and collection details, just fill out the Change Collection ticket form. Be sure to include your collection number so we can locate your booking. Changes must be ...
Who arranges delivery?
All deliveries are handled through Sofalistic’s logistics partners. Buyers pay a flat £129 delivery fee at checkout. This covers a two man team and collection from the seller and then delivery to the buyer’s room of choice. To protect both parties, ...